LOWER NORTH ISLAND, NZ


Reset & Shine – Hoarding Support & Cleanup Services


Feeling overwhelmed by clutter or struggling with hoarding? You’re not alone — and help is here. At Reset & Shine, we specialise in compassionate, discreet services to support individuals and families in creating safe, calm living spaces.


Understanding Hoarding with Compassion

Hoarding isn’t just about possessions — it’s deeply connected to emotional wellbeing. Whether it’s anxiety, trauma, or the fear of letting go, we understand that real change takes empathy, not judgment. That’s why our team supports you with care, patience, and respect.


Why Choose Us?

  • Compassionate, Judgment‑Free Support
    Every step is taken with kindness. We listen, support, and work at your pace.
  • Trained & Experienced Team
    Specialists in hoarding cleanups who understand both emotional and physical challenges.
  • Personalised Plans
    Tailored services from sorting and decluttering to deep cleaning and ongoing guidance.
  • Free Consultations
    Talk through your needs with no pressure or obligation.
  • Discreet & Confidential
    We respect your privacy at every stage.
  • Emotional Support & Involvement
    You’re in control—decide what to keep or let go, with our gentle guidance.
  • Safety First
    From biohazards to blocked access, we restore a safe, habitable environment.
  • Eco‑Friendly Options
    Responsible disposal and recycling whenever possible.


How It Works

  • 1. Sorting & Support
    We help you gently decide what to keep, donate, or remove.
  • 2. Valuables Recovery
    Sentimental and high‑value items are identified and protected.
  • 3. Deep Clean
    A thorough clean to leave your space safe and fresh.
  • 4. Optional Repairs
    Coordinate minor repairs with trusted local professionals.


Take the First Step Today

Reaching out takes strength. Whether it’s a single room or a whole home, we’re here to support you every step of the way. Let’s create a space that supports your wellbeing — without pressure or judgment.

Contact Reset & Shine

Jessica Sulzberger
office@angesagri.co.nz

Request a Free Consultation

Jess did such an amazing job for a family members house It needed a seriously good clean, and she ticked all the boxes. The house feels and looks so fresh. We are all so grateful for this lovely lady If you are needing a seriously good clean, Jess is it!
Lily Runcimam
Lily Runcimam
Jess has been so amazing the past 4 weeks. I am a very proud person but had let my house work slip to the point I couldn’t see a way out from. Jess came in without judgement and help me gain control back of my home. Thank you so much! I highly recommend!!!
Rocky McLellan
Rocky McLellanCEO
Jess is my new cleaner. 🙂 She came in for 2 hours and the flat looks great! I am happy to recommend her work.
Stef Grayson
Stef Grayson

"There is no shame in starting over. We're here to help you do it with support and care."

When it comes to hoarding, it’s not just about cleaning the clutter, it’s about understanding the root causes of the disorder and providing compassionate, ongoing support. Hoarding is a complex mental health challenge that goes beyond simply decluttering a space. While a clean environment is essential, the true path to lasting change involves addressing the emotional and psychological aspects of the disorder.
Why Hoarding Requires More Than Just Cleaning
Hoarding isn’t just about having a lot of things; Hoarding is a disorder that impacts the individual on a deep level. Simply entering a home and removing the clutter can feel like a temporary solution, but without the right support system in place, it’s easy for a person to fall back into the same patterns. That’s why my approach is rooted in empathy, understanding, and lasting solutions.
 
How I Support You Every Step of the Way
  • Personalised Approach: Every person struggling with hoarding is unique, and so is their journey. I take the time to listen to each individual’s story and create a tailored plan that not only focuses on cleaning but also addresses the emotional and psychological needs of the person involved.
  • Ongoing Support: Hoarding is a cycle, and breaking it requires continuous effort. That’s why we offer weekly follow-ups to make sure progress is maintained. These check-ins help keep the momentum going and ensure that the individual has the tools they need to stay on track.
  • Collaborative Care: It’s crucial that individuals struggling with hoarding are in touch with the right professionals, such as therapists or support groups. I help connect clients with the right people to create a full support system that aids in their recovery.
  • Building Trust and Relationships: Cleaning and organising can be an overwhelming process. I approach each situation with sensitivity and care, focusing on building a trusting relationship where the individual feels supported, understood, and not judged. This is key to helping them maintain progress and feel empowered to keep moving forward.
 
Why Choose Us?
I’m not just here to clean – I’m here to help you or your loved ones make lasting, positive changes. With our approach, you get more than just a clean home – you get a partner in navigating the complexities of hoarding. Together, we’ll create a plan that not only declutters the space but helps create lasting change for a better, more organised future.
 
If you or someone you know is struggling with hoarding, don’t wait. Let’s work together to break the cycle and start the journey to a healthier, more organised life. Reach out today for a consultation, and let’s begin the healing process!
RESET PROJECT

At Reset and Shine, we believe true transformation comes from tiny, consistent actions, designing your space to support you, and celebrating every small victory along the way

"A safe space begins with a single step. Lets take it together."